Terms & Conditions
1. General provisions
These terms and conditions set out the mutual rights, obligations and responsibilities of the mybunny.lt online store (the “Store”) and the buyer. Seller: Individual activity No. 1516385, email info@mybunny.lt, phone +370 648 69353, Kaunas, Lithuania.
By placing an order, the buyer confirms that they have read and agree to these terms.
2. Placing an order
The buyer selects the desired product, adds it to the cart and completes the order form. An order is considered placed once payment is made. The contract between the buyer and the seller is concluded when the buyer submits the order and receives a confirmation by email.
3. Prices and payment
All prices in the Store are shown in euros (EUR), including VAT where applicable.
You can pay using the e-banking services of Swedbank, SEB, Luminor, Citadele and Šiaulių bankas, as well as Visa / Mastercard payment cards. Payments are made in euro (EUR). Payments are processed through the MakeCommerce.lt payment platform.
4. Delivery
Orders are delivered throughout Lithuania. Delivery is free of charge. Products are usually dispatched within 1 business day of receiving payment. Estimated delivery time is 1–3 business days.
5. Returns
The buyer has the right to withdraw from the purchase agreement within 14 (fourteen) days of receiving the product and return it without giving a reason, provided the product has not been used, is undamaged and has not lost its presentation. Return shipping costs are covered by the buyer, unless the product was defective or incorrect. Refunds are issued within 14 days of receiving the returned product, to the same account used for payment.
6. Personal data
The buyer’s personal data is processed in accordance with our Privacy Policy and applicable laws.
7. Final provisions
The seller reserves the right to amend these terms. Disputes are resolved through negotiation or, failing that, in accordance with the laws of the Republic of Lithuania. A consumer may also submit a complaint to the State Consumer Rights Protection Authority (www.vvtat.lt) or via the ODR platform (ec.europa.eu/odr).
Privacy Policy
1. Data controller
The controller of your personal data is Individual activity No. 1516385 (mybunny.lt). Contacts: email info@mybunny.lt, phone +370 648 69353, Kaunas, Lithuania.
2. What data we collect
We process the following data you provide when ordering: name, surname, email address, phone number, delivery and billing address, and order details. We also automatically collect technical data (IP address, browser type, cookie information).
3. Purposes and legal basis for processing
We process personal data for the following purposes: fulfilling and delivering orders, processing payments, communicating with the buyer, accounting, and complying with legal requirements. The legal basis is performance of a contract, legal obligation and legitimate interest.
4. Sharing data with third parties
Payments in the online store are processed using the makecommerce.lt platform, operated by Maksekeskus AS (Liivalaia 45, Tallinn 10145, Estonia, reg. no. 12268475); therefore your personal information required to process and confirm the payment will be transferred to Maksekeskus AS.
To deliver orders, data (name, address, phone) is shared with the selected delivery provider. For website maintenance, data may be processed on the servers of the hosting provider. Data is disclosed to third parties only to the extent necessary to provide the service.
5. Data retention period
Personal data is stored for as long as necessary to achieve the stated purposes or as required by law (e.g., accounting documents – for the period set by law). Once the retention period expires, the data is securely destroyed.
6. Cookies
The website uses cookies necessary for proper functioning, the shopping cart and statistics. You can manage cookies in your browser settings.
7. Your rights
You have the right to access your data, request its rectification, erasure, restriction of processing, object to processing, and the right to data portability. To exercise these rights, contact us at info@mybunny.lt. You also have the right to lodge a complaint with the State Data Protection Inspectorate (vdai.lrv.lt).
8. Contacts
For any questions about the processing of personal data, contact us: email info@mybunny.lt, phone +370 648 69353.
Delivery
1. Delivery area and cost
We deliver throughout Lithuania. Delivery is free for all orders.
2. Delivery methods
You can collect your order from the nearest parcel locker or receive it by courier (depending on the method selected at checkout).
3. Delivery times
Products are usually dispatched within 1 business day of receiving payment. Estimated delivery time is 1–3 business days. Times may vary slightly depending on the courier’s workload and holiday periods.
4. Order tracking
We will notify you by email when your order is dispatched. If you chose a parcel locker, you will receive a pickup code once the parcel arrives.
5. Damaged or incorrect parcel
When you receive your parcel, please make sure the packaging is intact. If the product arrived damaged or you received the wrong item, contact us immediately at info@mybunny.lt and we will resolve it as quickly as possible.
6. Contacts
For delivery questions: email info@mybunny.lt, phone +370 648 69353.
Returns
1. Right to withdraw
The buyer has the right to withdraw from the purchase agreement within 14 (fourteen) days of receiving the product and return it without giving a reason.
2. Return conditions
The returned product must be:
- unused and undamaged;
- with its presentation intact;
- in its original, undamaged packaging with all accessories (e.g., charging cable, manual).
3. How to return
To return a product, contact us at info@mybunny.lt with your order number and the reason for the return. We will provide return instructions and the address.
4. Return costs
Return shipping costs are covered by the buyer, except where the product is defective, damaged or incorrect – in which case we cover the return costs.
5. Refunds
We issue refunds within 14 days of receiving the returned product, to the same account used for payment.
6. Defective or poor-quality products
If you received a defective or poor-quality product, you have the right to request a replacement or a refund. Contact us at info@mybunny.lt.
7. Contacts
For returns questions: email info@mybunny.lt, phone +370 648 69353.
Frequently Asked Questions (FAQ)
Is the night light safe for children?
Yes. The light is made of soft, child-safe silicone, gives off a gentle, glare-free light and does not heat up. It is a perfect fit for babies’ and children’s rooms.
How is the light controlled?
The light is touch-controlled – you can choose one of three brightness levels. There is also a 30-minute timer, after which the lamp turns off by itself.
How long does one charge last?
A fully charged lamp runs for about 6–8 hours (depending on the brightness). It charges via Type-C USB in 2–3 hours.
How much is delivery?
Delivery throughout Lithuania is free. We usually dispatch orders within 1 business day.
Can I return a product?
Yes, within 14 days of receipt, provided it is unused and in its original packaging. Read more in our Returns page.
How can I pay?
You can pay via Swedbank, SEB, Luminor, Citadele, Šiaulių bankas and Visa / Mastercard cards. Payments are processed securely through the MakeCommerce.lt platform.